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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KALITA ZUNIG

July 24, 2025

5  out of  5
rating by KALITA ZUNIG
"Excelente servicio de parte de todo el personal de StateFarm especial mente de Yesenia"
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Marco Vigil

July 23, 2025

5  out of  5
rating by Marco Vigil
"Excelente atención de Melvin"
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Sebastian Ortegon

July 22, 2025

5  out of  5
rating by Sebastian Ortegon
"Victoria Munguía es lo mejor excelente servicio , me ayudó con mi documentación y la mejor alternativa para poder obsequiar un regalo a mi esposa"
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Jarvin Chavez

July 22, 2025

5  out of  5
rating by Jarvin Chavez
"Excelente servicio! Tuve una experiencia increíble con Victoria Munguía. Súper atenta, profesional y me explicó todo con paciencia. La recomiendo 100%"
We responded:
"¡Muchas gracias por sus amables palabras y maravillosos comentarios! Estamos encantados de escuchar que Victoria le brindó un servicio atento y profesional. Su recomendación significa mucho para nosotros. ¡Esperamos poder atenderle nuevamente en el futuro! Sinceramente, Kevin Segura-Ramirez Agente de Seguros"
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Fredy Alexander Castro Fuentes

July 22, 2025

5  out of  5
rating by Fredy Alexander Castro Fuentes
"Excelente atención de Victoria Munguia"
We responded:
"¡Muchas gracias por sus maravillosos comentarios! Nos alegra saber que Victoria le brindó una atención y cuidado excelentes. Nuestro equipo se esfuerza por garantizar que cada cliente se sienta apoyado e informado durante todo el proceso. Sus amables palabras realmente nos motivan a seguir ofreciendo el mejor servicio posible. Agradecemos su confianza y esperamos poder asistirle nuevamente en el futuro. Atentamente, Kevin Segura-Ramirez, Agente de Seguros State Farm"
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Nicole Tierra

July 21, 2025

5  out of  5
rating by Nicole Tierra
"I’m very happy with the service and communication. Everything was clear, timely, and handled professionally. A big thank you to Victoria for patiently answering all my questions and helping me choose the best option. You made the process so smooth. I truly appreciated!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Victoria provided clear, timely, and professional service while patiently answering all your questions. It’s wonderful to know she helped make the process smooth and helped you choose the best option. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Kevin Segura-Ramirez, State Farm Agency "
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Marcando Al Mundo Con Jesús - Evg Alex Santana

July 16, 2025

5  out of  5
rating by Marcando Al Mundo Con Jesús - Evg Alex Santana
"Helped me with device installation"
We responded:
"Thank you for your fantastic review! We’re glad to hear that our team was able to assist you with your device installation. Providing smooth and hassle-free support is very important to us, and we’re happy we could make the process easier for you. Please don’t hesitate to reach out if you need any further assistance! Kevin Segura-Ramirez State Farm Agency "
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Visual Vlady

July 16, 2025

5  out of  5
rating by Visual Vlady
"Muy buena gente! Good victoria mungia"
We responded:
"¡Gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nosotros. Agradecemos tu apoyo y esperamos poder ayudarte nuevamente en el futuro. Sinceramente, Kevin Segura-Ramirez, Propietario de la Agencia State Farm"
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Rosa Salmeron

July 9, 2025

5  out of  5
rating by Rosa Salmeron
"Kevin’s team went above and beyond to help me save money. I initially reached out because I was considering switching, and I ended up speaking with two polite and knowledgeable young men. They carefully reviewed my policies and found ways to save me $50 a month — which truly makes a difference in today’s economy. What I appreciated most was that they explored multiple options, not just a one-size-fits-all approach. On top of the monthly savings, they also helped me get a credit card that gives me 3% off my premiums — even more value added! Thank you to Kevin and the team — your support and creativity really made an impact."
We responded:
"Rosa, thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to provide personalized solutions that helped you save money and add extra value. It’s important to us to explore all the options available to meet each client’s unique needs, and we’re glad that approach made a difference for you. We truly appreciate your kind words and your trust in us. If you ever need further assistance, please don’t hesitate to reach out! Sincerely, Kevin Segura-Ramirez State Farm Agent "
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Jasmine

July 8, 2025

5  out of  5
rating by Jasmine
"Attention was great and darlin was one of the best of help and had so much patience with helping me specially as a first time policy holder."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Sincerely, Kevin Segura- Ramirez Insurance Agent"
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walter mejia

July 2, 2025

5  out of  5
rating by walter mejia
"Love having the Kevin Segura Team as my car and homeowners insurance agents. Jaime and Melvin, the two customer service reps that took care of me today, were beyond excellent, professional and honest with their answers about the questions I presented. It is difficult to trust insurance providers in today's market, but rest assure, this team of professionals are honest and ethical. Thank you Kevin and thank you to the outstanding team!!"
We responded:
"Walter, thank you for your 5-star review! We’re delighted to hear that Jaime and Melvin provided you with excellent, professional, and honest service. Building trust and delivering ethical, transparent support is very important to us, especially in today’s market. We truly appreciate your kind words and your trust in the Kevin Segura Team. If you ever need anything else, we’re always here to help! Sincerely, Kevin Segura-Ramirez State Farm Agent "
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Luis Roberto Martinez Chavez

July 2, 2025

5  out of  5
rating by Luis Roberto Martinez Chavez
"Excelente agente de seguros Darlin fue Muy profesional y atenta. Me ayudó a encontrar la póliza perfecta para mis necesidades y respondió todas mis preguntas de manera clara y concisa. Su servicio al cliente es excepcional y me siento seguro con la cobertura que elegí, siempre brinda mas opciones y soluciones a cualquier problema ha sido mi agente por casi 4 años, una oficina con un exelente ambiente laboral. Totalmente recomendado"
We responded:
"Luis, ¡gracias por tu maravillosa reseña! Estamos encantados de escuchar que Darlin te ha brindado un servicio profesional, atento y excepcional durante los últimos cuatro años. Es genial saber que te ayudó a encontrar la póliza perfecta y te hizo sentir seguro con tu cobertura. Realmente apreciamos tu recomendación y tus amables palabras sobre el ambiente de nuestra oficina. ¡Esperamos seguir apoyando tus necesidades de seguros en los años venideros! Sinceramente, Kevin Segura-Ramirez Agente de Seguros de State Farm"
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VDJ XAVIERMIX NY TV

June 28, 2025

5  out of  5
rating by VDJ XAVIERMIX NY TV
"Mi experiencia por mas de 2 años muy buena la atención excelente y sobre todo siempre he recibido la ayuda de CARINA VALET mi Broker muy profesional sabe de su trabajo y siempre atenta a las necesidades de sus clientes.Con gusto siempre he recomendado clientes por su excelente atención y profesionalismo.. Soy JOSE XAVIER HIDALGO BARONA"
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Allison Wertzberger

June 27, 2025

5  out of  5
rating by Allison Wertzberger
"I have been using this agency for a couple of years now and they never fail to satisfy my insurance needs. From quotes to problems with my policy I stop by this office and everything gets fixed. I was just there earlier this week and the manager Yesenia was so helpful with an issue I was having on my policy I’m so glad she’s there. I’m going to tell everyone to come to Kevins agency."
We responded:
"Allison, thank you for your continued trust and loyalty over the years! We're delighted to hear that Yesenia and the entire team at our State Farm office have consistently provided you with excellent service and support. Your recommendation means a lot to us, and we look forward to assisting you and your referrals with all your insurance needs in the future! Sincerely, Kevin Segura-Ramirez State Farm Insurance Agent"
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carla majano

June 25, 2025

5  out of  5
rating by carla majano
"Kevin Segura State Farm Agency goes above and beyond in offering great and efficient solutions for their clients. They’re always quick to respond to my quest and concerns and they find the best options to fit my needs. It’s no surprise they have such a high volume of loyal clients, excellent service you can count on. Definitely recommend!"
We responded:
"Carla, thank you so much for your feedback and FIVE-star review! We greatly appreciate it! We are thrilled to know our team here can assist you and help you with your insurance needs. Please let know if you have any questions or concerns! Sincerely, Kevin Segura-Ramirez State Farm Insurance Agent. "
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Gladis Montufar

June 20, 2025

5  out of  5
rating by Gladis Montufar
"Yeltsin Paz gracias por siempre estar a la orden excelente servicio ,súper recomendado ."
We responded:
"¡Muchas gracias por tus amables palabras! Realmente apreciamos tus comentarios y nos alegra saber que tuviste una experiencia positiva. Siempre es nuestro objetivo proporcionar un excelente servicio, y tu recomendación significa mucho para nosotros. ¡Esperamos poder asistirte nuevamente en el futuro! Atentamente, Kevin Sugura-Ramírez Agente de State Farm"
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Fredy Chávez

June 18, 2025

5  out of  5
rating by Fredy Chávez
"Muy buen servicio 👍"
We responded:
"¡Fredy, muchas gracias por tus amables palabras! Nos alegra saber que tuviste una gran experiencia con nuestro servicio. Tu satisfacción es nuestra máxima prioridad, y esperamos poder atenderte de nuevo en el futuro. Si tienes alguna sugerencia o comentario, no dudes en ponerte en contacto. ¡Que tengas un día maravilloso! Atentamente, Kevin Segura-Ramírez Agente de State Farm"
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Ann Swedish

June 10, 2025

1  out of  5
rating by Ann Swedish
"Approximately every 5 years I search for a better insurance rate as they tend to creep up with each renewal. I found a rate for my cars with Hartford that was half of what I was paying with Statefarm. Unfortunately Hartford couldn't insure my home due to its proximity to the coast. I called SF to see how this would affect my home and umbrella policies. Jaime was not able to answer that simple question but told me someone would get back to me. No one ever did so I called back. The person who answered very confidently replied that my home insurance would increase by 17% and the umbrella would stay the same. Even with the increase the savings I was getting for auto was worth the switch so I went ahead and changed plans. When I called SF back to let them know of the change I was given extremely different numbers for my two policies. They had increased so much that the change had not been worth it. Oops they said. I guess you were given the wrong information. THE WRONG INFORMATION? I was livid. I ended up speaking to Marvin the manager who was equally unhelpful. He referred me to Victoria saying she was one of their top agents. Never once in the 5 years I was with SF did I ever speak to Kevin. In the end I should thank them because I saved over $600 by bundling my insurance with USAA. Even if it had been more expensive I would have gone elsewhere just to get away from that office. Even more laughingly a very nice girl from SF called a few days after me cancelling all my policies wanting to know how things were going. I questioned why I had received a bill from them that was going to be automatically deducted from my checking account due June 6. The bill didn't say for what. And since my home insurance had been paid for the year when should I expect a refund. Guess what? She couldn't answer either of those questions....but someone would get back with me. Stay away from this office unless you're willing to be given, oops the wrong information."
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marco aguilar

June 9, 2025

5  out of  5
rating by marco aguilar
"lo mejor en ayudar al cliente"
We responded:
"¡Muchas gracias por tus amables palabras! Realmente apreciamos tu retroalimentación y estamos encantados de saber que tuviste una experiencia positiva con nosotros. Nuestro equipo está dedicado a proporcionar el mejor servicio posible, y es maravilloso saber que nuestros esfuerzos marcaron la diferencia para ti. Si tienes más sugerencias o necesitas ayuda en el futuro, no dudes en ponerte en contacto. ¡Esperamos poder atenderte de nuevo pronto! Atentamente, Kevin Segura-Ramirez Agente de State Farm"
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jorge cabrera

June 5, 2025

5  out of  5
rating by jorge cabrera
"Muy buen servicio, la niña Darlin medrano me ayudó mucho. Yo tengo mis pólizas comerciales ahí con ellos y ella se tomó el tiempo de ayudarme a conseguir unos formularios el departamento de workers compensation que me estaba pidiendo. Muy buen servicio 100% recomendado"
We responded:
"Jorge, ¡muchas gracias por tus maravillosos comentarios! Nos alegra saber sobre tu experiencia positiva con Darlin. Proporcionar un excelente servicio y apoyo es nuestra principal prioridad, y es genial saber que pudo asistirte con tus formularios de compensación laboral. Tu recomendación significa mucho para nosotros y esperamos continuar apoyándote a ti y a las necesidades de tu negocio. Si necesitas algo más, ¡no dudes en ponerte en contacto! Atentamente, Kevin Segura-Ramirez Agente de State Farm"
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Stalyn Maldonado

June 4, 2025

5  out of  5
rating by Stalyn Maldonado
"They're the best, they're awesome! The best State Farm office on Long Island, NY. Their service, friendliness, hospitality, and support are exceptional. My dad and I were looking for new car insurance, and Victoria Mungía was the best representative I've spoken with in years. She helped us find a better option and also had the patience to explain the available options and discounts to my dad. She also guided us through the other steps we needed to complete. The service is bilingual (Spanish and English), so don't worry if you don't speak English. //// Son los mejores, unos cracks! La mejor oficina de State Farm en Long Island, NY. Su atención, cordialidad, hospitalidad y soporte, son excepcionales. Mi papá y yo buscabamos un nuevo seguro para su carro y Victoria Mungía fue ls mejor representante con la que he hablado en años. Ella nos ayudó a encontrar una mejor alternativa y también tuvo la paciencia de explicarle a mi papá cuales eran las opciones disponibles y aplicar descuentos, ademas nos guió acerca de los otros tramites a seguir. La atención es bilingüe (español - inglés), asi que no debes preocuparte si no dominas Inglés."
We responded:
"Thank you, Stalyn, so much for your kind words! We're thrilled to hear that you and your dad had a positive experience with Victoria at our State Farm office. Providing exceptional service and support is our top priority, and it’s wonderful to know that Victoria was able to assist you in finding the right car insurance. We appreciate your recommendation and look forward to serving you in the future! Sincerely, Kevin Segura-Ramirez State Farm Agent"
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Fredis

May 30, 2025

5  out of  5
rating by Fredis
"Muy buena atención de la señorita Darlin Medrano. Siempre es. Muy atenta respondiendo mis preguntas. Muchas gracias"
We responded:
"🌟 ¡Muchas gracias por tus amables palabras! Estamos encantados de saber que Darlin te brindó un excelente servicio y fue atento a tus preguntas. Nos enorgullecemos de nuestro cuidado al cliente, y es maravilloso saber que Darlin tuvo un impacto positivo en tu experiencia. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte. ¡Gracias nuevamente por tus comentarios! Sinceramente, Kevin Segura-Ramirez Agente de State Farm"
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Jhonatan Vasquez Tapia

May 30, 2025

5  out of  5
rating by Jhonatan Vasquez Tapia
"Necesitaba ayuda para presentar una reclamación y Jaime se quedó conmigo durante todo el proceso. Fue muy paciente y me ayudó con todas las preguntas que tenía sobre la reclamación. Su ayuda fue muy apreciada"
We responded:
"🌟 ¡Gracias por tomarte el tiempo de compartir tu experiencia! Nos alegra mucho saber que Jaime estuvo allí para asistirte con tu queja. Su paciencia y dedicación para ayudarte con tus preguntas reflejan verdaderamente nuestro compromiso con un excelente servicio al cliente. Agradecemos tu comentario y estamos aquí para ayudar si necesitas algo más en el futuro. ¡Gracias de nuevo por tus amables palabras! Atentamente, Kevin Segura-Ramirez Agente de State Farm"
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Alexis Grande

May 29, 2025

5  out of  5
rating by Alexis Grande
"Excelente servicio muy amable lo mejor muchas gracias yeltsin paz lo recomiendo lo mejor de lo mejor"
We responded:
"¡Muchas gracias por su brillante reseña! Estamos encantados de saber que tuvo una excelente experiencia con Yeltsin. La amabilidad y el servicio excepcional son lo que buscamos, y su recomendación significa mucho para nosotros. Si hay algo más que podamos hacer por usted, por favor háganoslo saber. ¡Agradecemos su apoyo! Atentamente, Kevin Segura-Ramirez, Agente de State Farm"
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Tan123 Pto

May 29, 2025

5  out of  5
rating by Tan123 Pto
"Sencillamente yelsint muy servicial y siempre dispuesto ayudar en cualquier momento, gracias"
We responded:
"¡Gracias por su maravilloso feedback! Estamos encantados de saber que Yeltsin ha sido de gran ayuda y siempre está listo para asistirle cuando lo necesite. Nuestro objetivo es proporcionar apoyo y hacer que su experiencia sea lo más fluida posible. Si tiene más preguntas, necesita más asistencia, o simplemente quiere compartir sus pensamientos, no dude en comunicarse. ¡Estamos aquí para ayudar! Atentamente, Kevin Segura-Ramirez, Agente de State Farm"