Segura Insurance Agency
Privacy Policy
At Segura Insurance Agency (“Segura Insurance Agency,” “we,” “our,” or “us”), we are committed to protecting your privacy. As a licensed insurance producer serving clients across multiple states, we want this Privacy Policy to be clear and easy to understand.
This policy explains how we collect, use, and safeguard your personal information when you interact with our digital platforms, including our website, mobile applications, online tools, and services. It applies to information collected through our online platforms and covers the types of personal information we may collect, how that information may be used or shared, your choices regarding data use, the security measures we take to protect your information, how you can correct or update your data, and your privacy rights under applicable state laws.
Information We Collect
When you visit or use our website, certain information may be collected automatically. This may include your IP address, device ID, browser type, language settings, the pages you visit before and after using our site, your activity while on the site, and technical details about your device and internet connection. We may also collect data about how you interact with our content, including the use of cookies and other tracking technologies that help us understand engagement and improve your experience.
In addition to automatically collected data, we may collect personal information that you voluntarily provide. This may include your name, email address, mailing address, phone number, and any other details you provide through forms, applications, or communications with us. If you apply for a job through our site, information may be collected on our behalf by Employ, and their privacy policy will also apply.
We may also work with trusted third-party providers who collect personal information for interest-based advertising when you interact with our site. If you prefer not to have your information used for these purposes, you may opt out by following the instructions in our Cookies and Advertising section.
​How We Use Your Information
We use the information we collect to operate, maintain, and improve our services. This includes administering our website and systems, creating and personalizing your account, and ensuring the safety, security, and integrity of our platforms. Information may also be used to provide customer support, respond to inquiries, process payments, and fulfill orders.
We rely on this data to better understand your needs, enhance your experience, and improve the quality of our customer service. Your information may also be used to communicate with you about Segura Insurance Agency’s products, services, and special offerings, as well as those of our trusted partners. We may send newsletters, promotional materials, or updates about changes to our services. If you prefer not to receive marketing communications, you may unsubscribe at any time by following the instructions provided in our emails. Please note that even if you opt out of promotional messages, we may still send
you transactional or service-related communications related to your insurance policies or account activity.
We may also use collected information for internal business purposes, such as evaluating job candidates, supporting fraud prevention and security efforts, complying with legal obligations, and analyzing trends to improve our operations. In some cases, combined data from both online and offline sources may be used to strengthen our ability to serve you and support essential business functions.
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Sharing and Disclosure of Information
Segura Insurance Agency may share personal information with trusted service providers who perform services on our behalf, such as payment processing, website hosting, marketing, or analytics. These providers are contractually bound to use your information only as necessary to perform their services.
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If Segura Insurance Agency, or any part of our business, is sold, merged, or involved in a potential transaction with another company, customer information may be shared for evaluation purposes and may be included as part of the transferred assets. Any company that acquires Segura Insurance Agency will be permitted to use your personal information only in accordance with the terms outlined in this Privacy Policy, unless we provide you with additional notice.
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We may also disclose information when required by law, subpoena, or legal process, or when necessary to protect the rights, safety, or property of our clients, employees, or others.
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SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
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Cookies and Tracking Technologies
Segura Insurance Agency uses cookies—small data files stored on your browser or device—to make your experience on our website smoother and more personalized. Cookies help us remember your preferences, understand how you use our site, and improve future visits.
Some cookies last only for your current session and disappear when you close your browser. Others stay longer and help us recognize you when you return. Cookies may store details such as your account settings, pages you’ve visited, search terms, and previous activity.
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You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, or to notify you when cookies are being used. Please note that disabling cookies may limit certain features or personalized offers on our site. We may use cookies directly or work with trusted third parties to place them on our behalf.
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Communications and SMS Consent
SMS Communication Sharing Policy
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Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. Your number is used solely in connection with services you request or as required by law.
Consent to Receive Messages
By providing your mobile number, you consent to receive SMS or text messages from Segura Insurance Agency. These messages may include appointment reminders, insurance quotes and policy updates, account-related notifications, and promotional offers or updates.
Standard message and data rates may apply, depending on your carrier’s pricing plan. Message frequency may vary. You may opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us directly at 631-784-4003.
Opt-In Methods
You may opt in to receive SMS messages from Segura Insurance Agency in the following ways:
• Verbally, during a conversation with one of our licensed agents
• By completing our website form provided by our team
Opt-Out Methods
You may opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive, or contact us directly at Info@seguraagency.com or 631-784-4003 to request removal from our messaging list.
How We Share Information
Segura Insurance Agency does not sell your personal information. We may share information only as necessary with:
• Insurance carriers, underwriters, and financial institutions for quoting or servicing policies
• Service providers such as CMS, payment processors, and website hosting services
• Government agencies or legal authorities when required by law
• Affiliated partners or professionals for servicing referrals, such as mortgage brokers or real estate agents
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Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at Info@seguraagency.com or call us at 631-784-4003
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary​​​​
Data Security and Retention
We use appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. In some cases, we may de-identify your data instead of deleting it.
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California Consumer Privacy Act (CCPA) and Other State Privacy Laws
If you are a resident of California, Colorado, or another state with similar privacy laws, you may have additional rights regarding your personal information.
Right to Know
You have the right to request details about the personal information we have collected about you in the past 12 months. This includes the categories of information collected, the sources of that information, the purposes for which it was collected, the categories of third parties with whom it was shared, and the specific pieces of information we hold about you.
Right to Delete
You may request that we delete personal information we have collected from you. Please note there are exceptions, such as when the information is needed to complete a transaction, provide a service, perform a contract, protect security, comply with laws (including the California Insurance Code), fix or debug systems, or for other lawful and compatible business purposes.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out
You may opt out of the sale or sharing of your personal information for targeted advertising. While we do not sell your personal information, we may share limited data with marketing partners for personalized advertising. This may include device identifiers, cookies, IP addresses, browsing history, city-level location data, and inference data. You may opt out of this type of sharing at any time.
No Discrimination
We will not deny services, charge different prices, or provide a different level of service if you choose to exercise your privacy rights.
Retention of Information
We keep your information only as long as necessary to provide services, meet contractual obligations with our carrier partners, or comply with state and federal laws. Once we are no longer legally or contractually required to retain it, we will delete your information.
Exercising Your Privacy Rights
You may submit a request to access, delete, or correct your personal information, or to exercise other rights under state law, by contacting us in one of the following ways:
• Email: Send your request to Info@seguraagency.com. Please include your full name, email address, phone number associated with your policy, and the details of your request.
• Mail: Send a written request to our mailing address (see “Contact Us” below). Please include your full name, phone number, and the details of your request.
To opt out of the sharing of personal information for targeted advertising, please follow the instructions in our Cookies and Advertising section or contact us directly.
Verification of Requests
For your protection, we must verify your identity before fulfilling a privacy request. We may do this by confirming certain personal information we already have on file. If we cannot verify your identity, we will not be able to process your request.
You may also designate an authorized agent to submit a request on your behalf. We may require proof of the agent’s authority and may also ask you to verify your identity directly with us before processing the request.
Fees
We do not charge a fee to process your request unless it is excessive, repetitive, or unfounded, or if you make more than one request within a 12‑month period. If a fee is necessary, we will notify you in advance and provide an estimate.
Children’s Privacy
Segura Insurance Agency does not knowingly collect personal information from children under the age of 16 without verified parental consent. If we discover that a child under 16 has submitted personal information without such consent, we will take reasonable steps to delete that information and ensure it is not used, except where required by law or necessary to protect the child or others.
Minors under the age of 18 who have submitted personal information through our website may request its deletion by emailing Info@seguraagency.com. While we make every effort to honor these requests, complete removal from all systems may not be guaranteed.
If you believe we have collected personal information from a child or minor, please contact us at Info@seguraagency.com or call 631-784-4003.
Our website is not intended for use by children. Parents who choose to submit personal information about their children do so at their own discretion and in accordance with this Privacy Policy.
Changes to This Policy
Segura Insurance Agency may update this Privacy Policy from time to time. Any material changes will be posted on this page, and the date of the most recent revision will be noted at the top of the Policy. If we make significant changes to how we handle your personal information, we will notify you by placing a notice on our website’s home page or by contacting you through another appropriate method, such as email.
We encourage you to review this Policy periodically to stay informed about how we protect your information. By continuing to use our website, applications, or services after changes are posted, you agree to the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Segura Insurance Agency
Email: Info@seguraagency.com
Phone: 631-784-4003